Shipping Policy

ASI Controls makes every effort ship orders out as soon as they are received. However, our shipping policy is as follows:

  • Expedited orders (Next Day Air and 2nd-day) which are submitted by 10 am (Pacific) will be shipped the same business day, subject to available inventory
  • Standard shipping (Ground and 3rd-day) orders submitted by 10 am (Pacific) will ship within two business days
  • Some products may drop ship from a third party supplier which can affect delivery timelines
  • All orders must have a shipping option selected at the time of placing the order
  • Customers will be notified via the email address listed on their order of any delays in shipping
  • The shipping staff shall strive to ship everything same day if reasonable and it does not interfere with other duties as assigned.

Exceptions

  • Any order for appliances (examples: Intellifront, Weblink) will ship within four (4) days after receipt of order.
  • ASI cannot guarantee when an order will ship if the parts are drop-shipped from a different entity.
  • Any order with large volumes of products may require an extra lead time.